Privacy Policy


Effective 2020-09-28

iTutorGroup (hereinafter referred to as "we", "us" or "iTutorGroup") respects and protects the privacy rights of all users who use the services provided by the iTutorGroup website and/or iTutorGroup application ("iTutorGroup Products"). We will collect, store, use, protect and share the user's personal data in accordance with this Privacy Policy. We are committed to protecting your data and your right to privacy.

We sincerely welcome you to apply to be a contracted language teacher of our online platform. Before you register online and execute the contract, we hope to explain to you how we collect, store, use, transfer, process, protect and share your data through this Privacy Policy. We will endeavor to make the relevant technical terms in this Privacy Policy concise and provide explanation for your ease understanding.

By ticking the box in the "Notification of Data Protection", you agree to be bound by this Privacy Policy, and understand that agreeing to the terms will be deemed as your written consent to iTutorGroup to collect, store, use, transfer, process and share your personal data. Your consent and the contract between you and us will be the law ground for us to deal with your personal data. Please read it carefully before sharing your personal data with us.


What data do we collect?

You may be asked to provide your personal data when you are in contact with iTutorGroup for the purposes specified in this Privacy Policy. You are not required to provide the personal data that we request, but if you choose not to do so, we may not be able to provide you with our products or services or response to your queries. The personal data we collect is as follows:

How will we use your data?

We will process and use your data as specified below within the time period for each purpose, or within the retention period in accordance with the relevant laws and regulations.

How do we store your data?

We store data to ensure that personal data will not be kept longer than necessary in relation to the purpose for which they are collected. Different retention periods apply to different types of personal data that we hold, depending on the data collection/usage purpose and relevant legal and operational requirements, including backup, archival, audit, or other business purposes.

International data transfers

We run a live online interactive language platform globally to enable native speakers to share their language learning skills with English learners online without boundaries. We mainly provide English learning service for learners from Hong Kong, Mainland China, Taiwan, Japan and other countries and set up computer servers and business premises in the above locations which may not be the country you currently reside in. In that scenario, PLEASE NOTE:

What are your data protection rights?

You have rights to decide whether to provide personal data at your sole discretion. However, your refusal, submission of incomplete data and/or any failure to disclose your personal data to us may lead to our inability to provide you with the relevant or more suitable services. And you have the following rights to your personal data:

We may charge you a reasonable fee for the cost incurred when you submit unfounded and/or excessive requests of the rights mentioned above. If you make a request of the above rights, we will respond to you within one (1) month.


By submitting your personal data, you agree to the storage of the collected data in our internal systems. Your personal data will be dealt by secure sockets layer encryption, which protects your data from being intercepted or read while in transit. Please be reminded that any data you disclose on the iTutorGroup Products may become public. You should be extra cautious when disclosing personal data to any person. We will take all measures to ensure that your data is treated securely and in accordance with this Privacy Policy. However, no transmission of data through the Internet can be guaranteed to be entirely secure, and we are not able to ensure the security of any data you provide to us.

Automated decision-making

We may use automated decision-making, if it is authorized by legislation, if you have provided an explicit consent or if it is necessary for the performance of a contract. You can always request a manual decision- making process instead, express your opinion or contest decision based solely on automated processing, including profiling, if such a decision would produce legal effects or otherwise similarly significantly affect you.

Links to other websites

The iTutorGroup Products may contain links to third party websites. Please note that we are not responsible for the protection of your privacy on other websites. When leaving the iTutorGroup Products, it is recommended that you should be extra cautious and carefully read the privacy policies of other websites which collect your personal information. This Privacy Policy only applies to the information collected on the iTutorGroup Products.

If you utilize search engine function of the third-party websites , such function is only for you to access the desired information quickly. You receive such information by utilizing the search engine of third parties, which shall not mean that we have any cooperation with the operators of the third party websites. If you encounter any dispute or damage by using such websites, please contact their operators. We assume no responsibilities and liabilities.

Referral of friends

If you wish to refer your friends or family members to join us or participate in related activities, you will be required to provide their email address to us. We will send an auto-generated email to invite them to visit our website. Your friend or family members will be subject to this Privacy Policy and the terms of service of iTutorGroup.

Changes to this privacy policy

According to the actual operational requirements or the laws and regulations, we may keep this Privacy Policy under regular review and places any updates on the iTutorGroup Products. Your continued use of the iTutorGroup Products will mean your acceptance of such changes and that any data collected or provided after such change will be governed by the updated Privacy Policy. If we intend to apply the amendments to this Privacy Policy retroactively or to personal data already in our possession, we will provide you with the notice of the changes and seek your explicit consent for such use to the extent required with applicable law. This Privacy Policy was last updated on November 26, 2019.

How to contact us

We value your experience and invite you to share your opinion or feedback regarding the iTutorGroup Products and our services. If you have any comments, questions or suggestions on the iTutorGroup Products, the data we hold on you, or you would like to exercise one of your data protection right, please contact us at the email of

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